Welcome!

Get to know the Dexrex Team as we talk about developments in IM, Social Media, Social Networking and the latest Dexrex stuff we have been working on.

Monday, June 9, 2008

BlackBerry Release

So I was thinking the other day as I was driving home from work how important my BlackBerry is to me. I am sure that if I feel this way, then many other BlackBerry users do as well. I use my BlackBerry all the time everyday and I am not quite sure how I used to get along without it. I was probably less distracted yet did considerably less work.

Anyways, I am really pleased that Dexrex has released an application that enables BlackBerry users to archive all their text messages instantly and easily. It seems to me that an application that stores all your texts should have been available from day one. It makes me really happy that we are helping to save text-based communications. I don't know about you but my SMS messages actually mean something (well at least most of the time).

I know people will enjoy the new features and I am excited that we are going to continue to develop more features for the BlackBerry.

11 comments:

Ria's Daddy said...

My Blackberry curve downloads the extension but it gives me an 'error' under the fields and doesnt record.

The "RESUME RECORDING" button can not be pressed and the tab button just closes out the extension...

anyone?

Cristos Lianides-Chin said...

@ ria's daddy: We're sorry you're having some trouble with our software, and would be happy to help fix it. Could you please tell us what version of BlackBerry OS your curve is running?

Ria's Daddy said...

Blackberry Curve
OS 4.3.0.127

I re-downloaded the software and it now says "RECORDING" and it says it has recorded 20 messages but I cant find the messages anywhere when I log in to my dexrex account - it says "no conversations"

Cristos Lianides-Chin said...

The most likely culprit is that your phone wasn't pre-programmed with the country code. Dexrex needs to know the country calling code of your phone in order to archive messages.

We're releasing an update later this week that should fix this problem automatically. In the meantime, you can update your phone's information yourself with these steps:

1. Go to Options > Advanced > SIM Card
2. Select "Phone Number"
3. Hit the BlackBerry key and select "Edit SIM Phone Number" (this is safe to alter as long as you add your actual country code).
4. Add the country code to the beginning of the phone number.

For US/Canada residents, the country code is "1". Other countries' codes are listed at http://en.wikipedia.org/wiki/List_of_country_calling_codes.

Hope that helps! If not, please contact us at http://www.dexrex.com/Contact.php, and we'll work with you to get more detailed information on the problem.

Ria's Daddy said...

I have a CDMA Blackberry Curve hence no SIM card and thus no country code option. I still cant get it to bring up any conversations when I log into dexrex on the web, despite the extension showing "recording" on the device

Cristos Lianides-Chin said...

Without a SIM card, I'm afraid there's no short-term solution. However, the new version we're releasing on Wednesday includes a feature which will fix the issue permanently.

We'll post an announcement to the Dexrex blog when the new version is up.

Anonymous said...

Is the fix coming out today or what?

Dan Lucey said...

Unfortunately, due to an unforseen technical difficulty, the release will be early on Thursday. (Tommorrow). Sorry for the delay!

Anonymous said...

Did the release ever come out? still says temporarily unavailable

Fommy team said...
This post has been removed by a blog administrator.
Anonymous said...

You guys rock....easy install and works totally flawless in my Blackberry Curve 8330....I hope you come up with something similar for BB's call logs....another downfall aspect of the Blackberry. Thanks guys !